Bikmo Search has gone into retirement.
After crunching data for 3 years to bring you bike related stats and info, it's decided to retire to the Alps with a Cinelli Super Corsa, and a 1982 Specialized Stumptjumper to nail some Strava PBs.

Check out our new project: Bikmo Plus Cycle Insurance

Quote Calculator

Basic Options

£8.83/mo
Annual payment also available

Straight Talking Cycle Insurance

Designed by cyclists

Multi-Bike

Up to a 50% discount : designed for cyclists with multiple bikes.

Competition Cover

Covered before, during or after an event whether you compete in Sportives, Tri, TT, Enduro, DH or CX.

Worldwide Travel

In transit and on location, whether competing or on holiday with the family.

Bikmo Plus Cycle Insurance is provided by Butterworth Spengler Facilities Ltd and underwritten by Hiscox Underwriting Ltd

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Your Main Policy Benefits

New for Old

There is no depreciation on bikes of any age. You're covered for the amount you insure for, irrespective of age.

Excess Free

On bike replacements above £1,000 when replaced through Bikmo. £100 excess for other claims.

Family & Friends

Your bikes are covered for anyone you give permission to use them, friend or family, for a ride or competition.

Breakdown Cover

We’ll cover you for up to £150 to get you to your home, car or nearest travel link if you break down and can’t fix your bike.

Multi-Bike

Up to a 50% discount : designed for cyclists with multiple bikes.

Competition Cover

Covered before, during or after an event whether you compete in Sportives, Tri, TT, Enduro, DH or CX.

Worldwide Travel

In transit and on location, whether competing or on holiday with the family.

0% monthly payments

Pay for 12 months upfront and forget about it, or split the payments over 12 months, with 0% interest.

£2m Public Liability

For when you need it need it the most. Excluding the USA and Canada.

97% of respondants would recommend Hiscox
Oustanding Claims Team 2013
Brilliant, thank you, this is EXACTLY what I’ve been looking for. Can’t believe how simple this process can be made when the people running it understand the needs of the customers!
Adam Lowe
3 June 2015
So far I think what you have here is simply amazing to be honest. the website, the ease of use, the price and the concept.
Chris Bancroft
28 May 2015
Hopefully I’ll never need to use it but It’s good to know that I’m covered by a comprehensive policy and a reputable firm like Hiscox.
David Hunt
27 May 2015
I¹m impressed with the simplicity of joining Bikmo Plus, particularly after looking at some of your competitors sites, plus the range of benefits you cover in an all inclusive price.
Steve Jones
1 May 2015
You're really challenging my entrenched and negative views on insurance companies here. And in a good way. I'm very impressed so far with the experience.
Andy Howard
30 April 2015
Glad to have signed up with Bikmo - was previously with Cycle Plan, and you guys seem to offer a far better product.
Jakub Kwiecinski
28 April 2015
I am extremely happy with my policy, it covers everything I was looking for and was a competitive price. I also think that the website is great.
Matt Jackson
17 April 2015
I was very impressed with your website's ease of use and overall insurance concept. It was also very competitive for the coverage. I have to admit i was sold on the zero interest monthly payments.
Tim
13 April 2015
All signed up on Bikmo+ with this email. It was a breeze! Easiest insurance ever, congrats on an exceptionally slick user experience :)
Nick Barnes
8 April 2015
The overall experience with Bikmo is very good. The package you offer is very good, and also the website is very easy to use. I like how easy it is to upload pictures, and I'll be recommending you guys for sure.
Jonathan Steele
2 April 2015
The insurance seems to have been put together by someone who understands cycling and cyclists. Pricing seems competitive, especially with the added cover for kit, racing, and the multi-bike discount.
Paul Stupples
1 April 2015
@ShaunAmor @cottydale @davbut77 I use bikmoplus from @ridebikmo - used it when I crashed and tremendously impressed
Martin Cox
30 March 2015
Just taken out some @ridebikmo cycle insurance. Got to be said that the prices they charge vs the benefits you get are brilliant. #nobrainer
@Philip_Brown
29 March 2015
Finally got round to insuring my bike with @ridebikmo today! I can ride with ease now #cycling #cannondale #insurance #ride
@lloydosagie
29 March 2015
Without doubt, the best cycle insurance in the world......: Easy to use web site, does what it says on the tine, AMAZING coverage for bike and kit and AMAZING value for money. I can not recommend BIKMO+ enough.
Iain A
25 March 2015
Very happy with the service - very easy online system and good price (compared to other providers). Also great you can pay monthly at no extra cost instead of one big lump. I suspect I will add my husbands bike when his existing insurance expires.
Joanne Good
11 March 2015
The insurance features you offer are exactly what I was looking for. My brother who is actually in the Police force at Fort William and myself looked around, and this was the best offering I could find.
Giles Martin
26 February 2015
A very interactive and 'clean' looking web site you have, one of the best sites I've ever visited. The design and colours used are very wasy on the eye. I have recommended Bikmo Plus to a couple of fellow riders.
Kevin Holliday
24 February 2015
I can be on the trail now and not worry thanks. Oh and you were the cheapest standalone insurance that I found.
Dan Spooner
23 February 2015
The service looks fantastic and is exactly what I was looking for. I've got a few bikes from TT through to commuter and have struggled to find cover that suits my needs.
Russell Hall
20 February 2015
Dealing with Bikmo Plus has been exceptionally easy. I like the simplicity of the whole policy setup, and the site is very well laid out. I will definitely be recommending you guys to my cycling buddies.
Dave
20 February 2015
Bikmo Plus is certainly a policy tailor-made for cyclists, and great value for money too. The staff at the London Bike Show were excellent too by the way.
Martin Gibbons
17 February 2015
I'm glad that there is now a decent cycling specific insurance company on the market. I've already recommended Bikmo Plus to a few of my cycling buddies, and local bikes shops too.
Arseniy
16 February 2015
Excellent customer service, with a real emphasis on customer satisfaction. I had a question about the policy which was answered at 7:10 in the morning. I feel that there is nothing that can be faulted here.
Jon Gibbons
15 February 2015
I have been very impressed with the ease at which I could get a quote, and my initial experiences of the website is very good. The pricing seems competitive, and the policy covers everything you could need.
Sean Fitzgerald
9 February 2015
My experiences so far with Bikmo Plus have been really positive. The policy is reasonably priced, and includes fantastic cover. Also, the interface on the website is excellent. Keep up the good work!
Richard Kitchen
9 February 2015
I love that the policy has so obviously been put together by people who love cycling, and understand what cyclists really want from an insurance policy. I'll certainly be spreading the word to my cycling buddies.
John Parker
9 February 2015
Bikmo Plus was highly recommend to me by Demon Tweeks in Wrexham. Both the policy and website presentation looks reliable, so I will of course spread the word and see if I can send more customers your way.
Ian
9 February 2015
I will definitely be recommending you to my biking buddies. The whole service approach and attitude is refreshing. With an interactive user friendly website and effective targeting, I'm sure you'll be successful.
Michael Warwick
6 February 2015
The Bikmo Plus website is great. The product does the job it seems, with no exclusions or complicated add ons. My next bike will be arriving soon, so more business heading your way.
Simon Chasey
6 February 2015
My bike and kit need replacing after a crash, so I am so stoked I've got cover with you guys.
James Freeman
6 February 2015
I originally compared you guys to Triathlonguard and Assetsure, however I chose Bikmo Plus for the fact that the website is easier to understand, and any query I had was answered by a team member immediately.
Lee Thomas
6 February 2015
I have liked the personal emails, and help I've recevieved. Thank you!
Mark Collis
31 January 2015
I am really excited about the Bikmo Plus company, and the benefits that are offered.
Michael Holmes
31 January 2015
It's unbelievable how difficult it is to find a sensible bike insurance provider. Most have rather unrealistic low upper limits and/or don't factor in that only one bike is ever likely to be in use at one time.
Alan
31 January 2015
I love the personable communication: returned calls, plain English emails and easy to undestand conversations with an advisor. I also love what Bikmo Plus are offering, and the friendly way they're doing it.
Helen McKay
29 January 2015
I will most certainly be happy to recommend Bikmo Plus based on first impressions.
Miss Zanetti
28 January 2015
Impressive service. Not only is the price reasonable, but they include DNA paint to mark bikes. Thieves let's be having you..
Ed Meyer
19 January 2015
Awesome insurance company. I took out bike insurance this year, and unfortunately I had to make a claim. The whole process has been a breeze, a real breath of fresh air to the insurance world.
Simon Lloyd
12 January 2015
My collections of bikes are of a high value, so a policy with Bikmo Plus is the most viable for me. The Bikmo Plus policy is innovative, and the fact that Hiscox is the underwriter was a deal clincher.
Ian Markwood
7 January 2015
My experience so far has been nothing short of excellent. The insurance industry needs a model like this, so I'm really pleased that I have found you.
Adam Wight
6 January 2015
So far my experience has been good. The website user interface is slick and easy to navigate. I'll be in touch if I have any problems, but for now thank you for providing me with peace of mind.
Abdi Duale
4 January 2015
I must say how impressed I am so far with this policy. The ease of quoting, adding bikes etc is outstanding. Previous experiences of insuring bicycles has been a real laborious process.
Dan Ellis
3 January 2015
It's great that this isn't just another faceless insurance company. My experience so far has been great, and I particularly like how quickly I was able to get a quote without having to give away personal details.
David Robinson
8 December 2014
My claims process was as positive as it could be, given that I was unfortunately having to make a claim. All communications with Hiscox were polite and effective, and there was no quibbling over the claim.
Alex Morrison
5 December 2014
The Bikmo Plus insurance product is well positioned and greatly marketed. I wish the team every success, and hope that I have no reason to test the claims process.
Timothy Mockett
3 December 2014
Great policy, user friendly website, and faultless cover. I managed to save on my house insurance too by taking the bikes off the policy, and taking out specific bike insurance, giving me savings of £120 per year.
Chris Derrick
1 December 2014
My experience with Bikmo Plus has been seamless. Everything comes across very fresh and professional, and I'm also more than impressed that the CEO is quick to follow up on any enquiry.
Alex Waite
20 November 2014
I'm extremely impressed with the service I've received so far. I have a really positive impression of Bikmo Plus, from the efficiency on the website, through to their customer service.
Tobia Rothwell
10 November 2014
Your site is very good, and offers everything I was looking for. I have already recommended it to a couple of friends.
Stephen Warnock
6 November 2014
Why did I come to you? Two reasons - price, and more importantly the ease and speed of completing the policy process.
George
31 October 2014
Why did I come to you – 2 reasons, price and more importantly the ease and speed of completing the process.
George Padelopoulos
28 October 2014
Must say I loved your user friendly and well designed website and the overall offer was great.
Omar Lababedi
24 October 2014
I must say I have loved your user friendly and well designed website, and the overall policy offering is great.
Omar Labadedi // Brick Lane Bikes Custom Buil
24 October 2014
Just insured new bike with @bikmoplus seems thorough and reasonable!
Mark Lyford
21 October 2014
I'd like to say how impressed I am with the product you're offering at such a competitive price. Insuring my bikes through you was a no brainer. Also, the Bikmo+ DNA is a great idea.
Geoff Germaney
15 October 2014
Thank you for your email. I would like to congratulate you on providing such an EXCELLENT cover for bike insurance. Definitely the best I have found and fantastic personal customer service too!
Louise Gould
14 October 2014
The website is great, easy to use, and I liked how quickly you're able to get a quote. For me, the main selling point is the cost, which seems really reasonable compared to what other companies have offered.
Ben Burns
1 October 2014

My greatest fear is that when I die my wife sells my bikes for what I told her they cost.

Anon

Compare Bikmo Plus

Bikmo Plus
ETA
Cycleguard
Yellow Jersey
E&L
Velo Sure
Protect Your Bubble
Competition Cover
Worldwide Travel
Personal Accident
Multi-Bike Discount Up to 50% Up to 10% Up to 15% Up to 5% Up to 15% Up to 15%
New for Old No limit No limit 3 Years 3 Years 3 Years 3 Years 3 Years
Accessories & Spares
Clothing & Headgear
Breakdown Cover
Excess £0* £25* £25 £100 £69* £100 £51
Monthly Payment Interest 0% 25.90% 26.21% 20.00% 28.50% 0%
Total £3,225
2 bikes + kit
at CH1 1NW
£185.50 £270.89* £360.00 £279.13 £359.95 £291.46 £220.10*

The cover and values were correct as of 18th August 2014 and may be subject to change, following any updates by the policy providers. Policy cover and pricing was based on our example and will vary depending on the values and level of cover required.

Policy Information

  • View More
  • FAQ
  • Main Benefits
  • Key Documents
  • Locks & Security
  • Product Definitions
  • Bikmo DNA+
  • Make A Claim
  • Rewards

Bikmo Plus Policy Information

In this section you can find out all you need about Bikmo Plus Cycle Insurance from Frequently Asked Questions and the main benefits of the policy to the free Bikmo DNA+ pack you'll receive and how you can earn vouchers for new bike kit.

Any other questions? Just email us at hello@bikmoplus.com

How do I calculate the maximum policy value?

This is the total value of all bikes and spares at home including multiple bikes that you own. Spares should only include components that normally form part of the bike and are not included in the Accessories & Spares or Clothing & Headgear lists. These normally include spare wheels, spare forks, saddles, handlebars, chainsets, workshop tools and workstands.

What is the total value away from the home?

This is the total value of bikes and equipment that you take away from the home at any one time. If you have 4 bikes but only take one out at a time then it'll be the value of your most expensive bike including any spares such as wheels.

If you have a partner or family members who cycle then you may need to add up the total value of all the cycles and kit that goes out at any one time.

When calculating the values don’t forget that we we include £250 or 10% (whichever is the greater) of your total sum insured for each of accessories & spares, clothing & headgear and bike boxes.

I've got a second set of expensive race wheels - are these covered?

They can be easily covered under your Bikmo Policy. Your 'Maximum Bike Value Away From Home' can be increased to cover a second set of wheels or, depending on the value of your wheels, they may be covered under the accessories and spares cover.

You have cover for £250 or 10% of your total sum insured for accessories and spares, which could be used for a second set of wheels. For example, if your total sum insured is £5,000, then you have £500 of cover for accessories and spares.

I ride trail centres in the UK - am I covered if I damage my bike whilst riding the trails?

Yes - trail centres are a large part of mountain biking in the UK and we wouldn't exclude places that a lot of us ride. Your cover includes accidental damage to your bike(s), personal injury and third party liability. For full details of your cover, please refer to the Main Benefits page.

I have a bespoke bike with non standard components - can I insure my bike?

Yes - you can insure your bike irrespective of brand, model or upgrades. You need to decide ona value against which to insure and that's the value you'll pay your premium on.

If you have a classic or bespoke bike then we may ask for a specialist bike shop to confirm the value of your bike before approving a claim. If you're unsure as to the value of your bike, your local independent should be able to help.

What lock do I need for my bike?

You'll need a lock if you leave your bike in a public place and it's dependent on the value of the bike as to what lock rating you'll need. Check out our Lock Requirements section in Product Definitions for further details.

What does the bike need to be locked to in the house, garage or shed?

If the bike is in a locked detached garage or shed or away from home, it needs to be locked to an immovable object. If the garage is attached to the house (and there is a connecting door), or the bikes are kept in the house then they don't need to be locked.

When away from the home, the cycle must be locked to an immovable object - you are covered for a maximum of 12 hours in a public place and 24 hours if locked at a train station.

What accessories & spares are covered under my policy?

As standard, you get £250 or 10% of the total sum insured to cover accessories & spares, which include lights, panniers and GPS units (excluding smartphones). For a full list of what accessories & spares are covered, please visit the Accessories & Spares section in Product Definitions.

Are my clothes, shoes and helmet covered under my policy?

As standard, you get £250 or 10% of the total sum insured to cover clothing and headgear. For a full list of what is covered under clothing and headgear, please visit section the section.

Can I use a local shop to replace or repair my bicycle?

This is possible, subject to agreement with Hiscox. You have two options with any claims - the first is to replace yourself or have repaired at a local shop, provided the costs are reasonable. This option is subject to an excess. For a replacement, you may elect to have the policy replacement undertaken by Bikmo.com - they'll source a replacement bike from a local retailer and you won't have to pay any excess provided it is a cycle claim above £1,000.

What do I need for proof of ownership?

It's particularly important that you have proof of ownership of any major cycle parts and/or lock. Proof of this could be packaging, manuals or photos of all of the relevant parts, clearly showing the make (and model if applicable) of that item.

Alternatively bank or credit card statements can be provided and in some occasions, retailers may be able to provide copy receipts for larger purchases.

To save you having to look back through old documents in the event of a claim, you can upload any photos or receipts to Your Account section of Bikmo Plus.

What do I do if I don't have receipt for my lock?

Please refer to the FAQ above - the receipts for locks are treated in the same way as for bicycles.

Can I make changes to my policy?

Yes. You can make changes to the value insured, contact details, bikes and equipment in Your Account section of Bikmo Plus. Any changes to the policy may be subject to a change in the price of the policy.

What if I want to cancel my policy?

We're confident that Bikmo Plus represents the most comprehensive and best value cycle insurance product on the market so we hope you're happy with it. If you do however wish to cancel your policy for any reason then you need to take the following steps;

  • You can cancel your policy within the first 14 days for any reason and receive a full refund of premiums paid less a £10 administration charge.

  • Contact Butterworth Spengler 0151 427 9529.

What is public liability cover?

Public Liability is also known as personal liability or third party liability. It provides cover for claims brought against you by other parties for bodily injury or property damage as a direct result of your ownership or use of the cycle.

New for Old

Bikes can be priceless. You're covered for a replacement provided your sum insured is sufficient to cover the cost of a replacement bike at today's prices. There is no time limit on the age of bikes that can be insured.

Excess Free

Don't like paying an excess on claims? Bikmo can replace your bike from a local retailer and won't charge you any excess. This is limited to cycle claims above £1,000 - all other claims are subject to a £100 excess.

Family & Friends

If your friend or family need to borrow a bike for the weekend then they'll still be covered under your insurance, to the value of the maximum equipment away from home. This only applies to bikes and kit, not personal accident or third party liability

Breakdown Cover

It happens to all of us. If you're on a ride and can't make it back to your car or home as a results of an issue with your bike then we'll pay for transport back to your car, home or the nearest transport link up to the value of £150.

Multi-Bike

We know you can't ride all your bikes at once and taking out a policy on each of your bikes could be prohibitive. That's why we can offer up to a 50% discount for the bikes you leave at your house.

Competition Cover

Compete regularly on the road, MTB or tri? You, your bikes and kit are covered before and after the start line in competition as long as your annual competition appearance fees don't exceed £5,000. That's most of us then.

Worldwide Travel

Travel regularly with your bike for competitions or holidays? You can travel worry free with Bikmo+. You're covered year round for your equipment, anywhere in the world, whether in competitions, on a ride or during transportation.

0% monthly payments

Pay for 12 months upfront and forget about it, or split the payments over 12 months, with 0% interest. There'll be an initial payment followed by rolling monthly payments. You're covered for as long as you pay your monthly installments and you won't pay any interest. Simple.

£2m Public Liability

Rest assured you're covered for any damage or injury caused to third parties up to the value of £2 million when cycling anywhere in the world, excluding the USA and Canada.

Theft, accidental & vandalism

Whether your bike is stolen, vandalised or you damage it whilst riding on the roads or trails, you're covered. Restrictions apply to locking requirements when your bike is left in a public place.

£20k Personal Accident

You have Personal Accident cover up to the value of £20,000, anywhere in the world, for serious injuries sustained from riding your bike.

Spares, Clothing & Bike Boxes

We know the value of the kit you ride or travel with, in addition to the value of your bikes. Whether it's lights, GPS, posh bib shorts, full face helmets or bike boxes, they can cost a lot to replace in the event they're damaged or stolen.

We include £250 or 10% (whichever is the greater) of your total sum insured for each of accessories & spares, clothing & headgear and bike boxes.

For a full definition of the additional equipment included in your policy, please refer to the Product Definitions section.

Bikmo DNA+ Pack

To help you protect your bike, deter thieves and prove bike ownership in the event of theft, we're providing a Bikmo DNA+ kit worth £30 with every Bikmo Plus policy.

Emergency Hire

Bike lost or damaged in transit on the way to an event you've been building up to for months? You'll be covered for a replacement bike and equipment to help you compete. Our partners at Bikmo can even help you source a replacement from a worldwide network of bike rental companies.

Free Legal Advice

We all need it sometimes. If you're involved in an incident whether at fault or not then you can contact our partners at Bikmo who have arranged for Bikmo Plus policyholders to take advantage of free advice from Poole Alcock Solicitors.

No Claims Discount

We like to reward customers who look after their bikes. Stay with Bikmo Plus and you can earn up to 20% no claims discount, making our policy more unbeatable.

KEY DOCUMENTS

KEY FACTS

Click the following link to view our Key Facts


POLICY WORDING

Click the following link to view our Policy Wording


TERMS OF BUSINESS

Click the following link to view our Terms of Business


TERMS OF USE

Click the following link to view our Terms of Use


PRIVACY POLICY

Click the following link to view our Privacy Policy


ADOBE READER

If you don't already have a pdf viewer then click the link to download Adobe Reader.

Locks and Security

Most cycle insurance claims are for theft, either from the owner's home or while the cycle was left unattended.

We all dislike the fact that we need to carry a lock around with us but it’s a fact that Insurers expect us to take precautions to prevent a loss. Bikmo Plus cycle insurance cover is therefore provided subject to each insured cycle being secured with an ‘Approved Lock’.

An 'Approved Lock' is one which appears on the website of a division of the Master Locksmiths Association under the brand ‘Sold Secure’, see www.soldsecure.com.

The locks are graded according to their strength, reliability and sophistication into three categories:

Bronze


Bronze rated locks are only suitable for cycles up to £250 replacement value.

Silver


Silver rated locks are only suitable for cycles up to £1500 replacement value.

Gold


Gold rated locks are suitable for cycles over £1500 replacement value.

Sold Secure


The locks shown on the ‘Sold Secure’ website are the only locks which we consider to be ‘Approved’ for the purpose of the Bikmo Plus policy, up to the specific values stated above.

In the event of a claim you will need to provide us with evidence that you owned and were using an Approved Lock at the time the cycle was stolen.

If you are not currently using an Approved Lock you must replace it with one that is approved or face the possibility of having a claim disallowed.

Your existing lock may be on the Approved Lock List, please visit www.soldsecure.com to check.

Product Definitions

The following definitions are referred to throughout your policy documentation in relation to the types of equipment that are covered, and can be claimed in the event of a loss;

Accessories & Spares


Accessories & Spares are defined as equipment that is not core to the operation of a bicycle, but perform a functional requirement in the pursuit of cycling. Accessories & Spares may be permanently or non-permanently affixed to the bicycle.

Accessories & Spares include;

Electronic

  • GPS and accessories. Please note : this does not include any smartphone or tablets devices used with navigation or tracking applications.
  • Heart Rate Monitors
  • Lights

Storage

  • Saddle bags
  • Pannier racks
  • Panniers
  • Handlebar bags
  • Frame bags
  • Baskets

Other

  • Mirrors
  • Bells & horns
  • Child seats
  • Child trailers
  • Bottles
  • Bottle Cages
  • Locks
  • Tools - multi tools / allen keys
  • Pumps
  • Equipment pouches

Clothing & Headgear


Clothing & Headgear can be worn or is required in the pursuit of cycling. Clothing & Headgear includes;

  • Cycling Shorts
  • bib, lycra, baggy
  • Tights - bib or non bib
  • Cycling trousers
  • Jerseys - short or long sleeved
  • Cycling shoes - clipped in or flat
  • Overshoes
  • Socks
  • Arm and leg warmers
  • Jackets - softshell / waterproof / other
  • Gilets
  • Cycling caps
  • Helmets
  • Gloves - short finger or long finger
  • Knee & elbow pads
  • Masks
  • Goggles & Sunglasses
  • Neck braces
  • Hydration packs
  • Rucksacks

Bike Boxes


A bike box includes any piece of luggage who's purpose is to protect a bicycle whilst in transit.

This can include fabric, semi rigid or fully rigid bike boxes.

Locks & Security


For a definition of the lock requirements under the Bikmo Plus policy, please refer to the Locks & Security tab.

Bikmo DNA+

We love our bikes and we know you do too. We also know how stressful it is to have a bike stolen so we’re doing everything we can to prevent that from happening.

The Bikmo DNA+ forensic coding system and labels are part of that promise and why we’re providing it with every Bikmo Plus policy.

Protect


Bikmo DNA+ is part of our promise to help protect your bikes from the irritation and inconvenience that theft can cause.

Deter


Thieves are less likely to steal bikes where it can be proven that they’ve been stolen. The DNA+ labels let thieves know your bike and components can be traced.

Detect


The DNA+ system provides irrefutable proof of ownership to the police for any bike or component that’s been marked with the DNA+ liquid.

Bikmo DNA+ FAQ


What is forensic coding?

Forensic coding is a means of marking products by applying a solution which can be detected by the police if a bicycle is stolen or recovered.

The Bikmo DNA+ system has two forms of coding in the solution. The liquid itself contains a code that is unique to your pack. The liquid also contains microdots – small particles that are laser etched with a code that is unique to your pack.

Together, the two forms of coding provide a robust means of identifying any product marked with the Bikmo DNA+.

How do I apply it?

It’s as easy as dabbing liquid onto any component that you wish to have marked. There’s full instructions in your Bikmo DNA+ pack to show how and where to apply the Bikmo DNA+ liquid.

How do you detect it?

Depending on the identification type police use different methods of detection. Using an ultraviolet light, the police can detect the presence of the Bikmo DNA+ marking.

If the thief hasn’t tried to file off the Bikmo DNA+ marking then a high-powered microscope is used to read the code from the microdots.

If the thief has tried to file away the Bikmo DNA+ marking then the remaining material can be sent to a laboratory for analysis.

Mark as many components as you wish on your chosen bike. We prefer to mark the underside of components to reduce visibility of the solution.

Suggested coding location on a bike

  1. Frame – top tube, down tube or chainstays
  2. Forks – inwards facing surfaces
  3. Handlebar & stem - underside
  4. Saddle – underside
  5. Wheels – rim or outside of hub
  6. Chainset – rear of crank arm

Make a Claim

All claims are processed by Hiscox Insurance.

Theft, Vandalism and Accidental Damage

In the unfortunate event that your bikes is stolen, damaged or vandalised then please follow the steps below;

  1. In the event of theft, please call your local Police

  2. Call the Hiscox Claims Team on 0845 213 8899.

  3. Download the Hiscox Claim Form : Hiscox Claim Form Download

  4. Complete and sign the claim form and return it to the following address with all the information requested from you (see the guidance notes attached to the claim form).

Hiscox Property Claims

25 London Road

Sittingbourne

ME10 1PE

The claims process will be accelerated if your bike information is already uploaded in to Your Account section. Upload receipts, photos and other documents for each of your bikes or equipment when you take out your policy and you won't need to find them in the event of a claim.

Important Notes

  • Please be aware that the claim form and supporting information must be provided to Hiscox within 28 days of the occurrence. If you delay the Insurers reserve the right to reject the claim.

  • Do not order a replacement cycle, or hire a cycle, until your claim has been approved and you have been told how it is to be settled.

Excess Free

In the event your bike is stolen or damaged beyond repair, the claim is validated by Hiscox and the bicycle is worth in excess of £1,000 then you have two options for replacements;

  1. Hiscox can settle the claim directly with you. This option is subject to the £100 excess covered in your policy documentation.

  2. Bikmo.com can help you choose a replacement bike and source, where possible, from a local retailer. This option is excess free. You’ll have access to a bike expert on the Bikmo team who can guide you through your replacement bike or equipment.

Please advise your Hiscox claims handler as to which replacement option you would like to pursue.

Third Party

If you’re involved in an incident then please follow the steps below;

  1. Do not admit liability, make a settlement offer or say anything which may prejudice our ability to defend your claim.
  2. Contact Hiscox Insurance as soon as possible on 01206 773 776 (9am – 5:30pm Monday to Friday) or email to hicliability@hiscox.com.
  3. Complete our Public Liability Report Form : Public Liability Form Download

Important Notes

  • Attach with the Public Liability form any correspondence received from the party who is claiming against you, together with other documents, photographs or information which will help to defend the claim.

  • Even when, after you have been involved in an accident, no claim against you has been intimated, but where you suspect that this is likely to happen, you should take the precaution of completing and submitting a Public Liability Report Form. Depending on the circumstances, claimants may have several years to bring their claim against you. The longer you leave completing the form, the more likely you are to forget details of what happened.

  • It is extremely important for you to notify us as soon as possible of any actual claim or any possible claim for compensation which has been or may be made against you as a result of a cycling accident.

Personal Accident

If you’ve been injured as a result of an accident involving the use of your bicycle and wish to claim under the Personal Accident section of your policy then please take the following steps;

  1. Notify Van Ameyde & Wallis Ltd on 020 8466 6034

You’ll be required to describe the event that caused the injury and the nature of the injury. The team at Van Ameyde & Wallis Ltd will take you through the whole process.

Emergency Hire

If your bike is damaged or stolen, and you have an event or holiday in the near future which would not allow time to provide a replacement, then you’re entitled to hire a replacement bicycle of a similar specification to the value of £250. Please take the following steps;

  1. Notify Hiscox Insurance on 0845 213 8899 to log the claim and get approval that the hire charges can be covered.

  2. Hire your replacement bike form a cycle provider and make sure to get a receipt.

  3. Download and fill in our Claims Form and submit within 28 days of the damage or theft of your bike : Hiscox Claim Form Download

  4. The hire charge will be refunded to your specified bank account within 28 days from approval of the claim.

Please note : unless you get prior approval before you hire a replacement cycle then the hire charges may not be covered.

Breakdown Cover

If you’re broken down, you can't repair your bike and continue with your ride then take the following steps;

  1. Notify Hiscox Insurance on 0845 213 8899 to log the claim and get approval that the transport charges can be covered.

  2. Source transport back to the nearest location from which you can continue your journey (listed below) and make sure to get a receipt.

  3. Download and fill in our Claims Form and submit within 28 days of the breakdown incident : Hiscox Claim Form Download

  4. The transport charge will be refunded to your specified bank account within 28 days from approval of the claim.

Important Information

  • unless you get prior approval before you hire a replacement cycle then the hire charges may not be covered.

Provided your claim is approved, we will cover transport up to the value of £250 to;

  • The nearest suitable bike shop OR
  • The most appropriate train station OR
  • Your vehicle if nearer OR
  • Home, if it’s nearer than the above.

Rewards

As a Bikmo Plus customer you can earn vouchers to spend on some of the best cycling brands from UK retailers.

You’ll get a £10 voucher for each person you refer, who takes out a Bikmo Plus policy.

There’s no limit to the number of vouchers you can receive, so refer 10 friends and you could earn £100 to spend on bike kit.

It’s as easy as sending an email, just use the ‘Get Rewards’ button in Your Account section, or send your unique code in Your Account section for friends, family or colleagues to use.

As soon as they’ve taken out a policy with Bikmo Plus, your account will be credited with £10, which can be used at any of our partner retailers.

How does it work?


  1. After becoming a Bikmo Plus customer, you’ll receive a unique referral code – this is also in Your Account section.
  2. Either use the ‘Get Rewards’ button in ‘Your Account’ or send your unique code to friends, family or colleagues.
  3. When they land onto Bikmo Plus and proceed to the payment section, they can either enter your voucher code or it’ll be automatically entered if they’ve used your referral link.
  4. Once the policy is taken out, you’ll receive credit into Your Account section. You can then generate a voucher which can be redeemed at any of our partner retailers.

Reward partners

We’ve sourced the biggest brands and best retailers for Road or MTB for both dudes and dames, to give you a great choice when choosing what to spend your vouchers on.

Check out out Rewards Partners blog post to see where you can spend all those vouchers you're going to earn!


Clubs & Organisations

If you’re a member of a cycling club or cycling organisation then you may be eligible for a discount for all of your members, plus you can still refer friends to get vouchers and rewards.

Get in contact with the Bikmo Plus team at hello@bikmoplus.com or call us on 01244 710131 and we can arrange for a special voucher code for you and your members.

Ego took a bashing today on a ride when I was overtaken on a climb by a cat walking on the pavement next to me

Chris Hoy

Katy Curd //

Professional Mountain Bike Racer // 2014 4X World Champion // Rose Bikes 'The Unchained'

"Bikmo Plus has hit the nail on the head when it come to insurance - my bikes are my pride and joy, they are a huge part of my life. Knowing they are safe in the hands of Bikmo Plus whether I'm at home or away racing is a big relief. Finally insurance that is not only affordable but cares about your bike as much as you do."

Nick Rose //

Long Distance Age Group Triathlete // 15 x IRONMAN finisher // Quintana Roo CD0.1 TT bike

"Having the peace of mind when riding socially or racing that my bike and kit are all covered is something less to worry about. My bikes and kit are more precious to me than my car, it deserves the same protection and David and the Bikmo team have covered all my needs with a great policy."

Sandy Plenty //

Trailhead Bike Shop Owner // Enduro Racer // Custom Santa Cruz Nomad Build

"I own 8 bikes and compete Enduro across the country. The team at Bikmo Plus understand what I need and cover every side of my cycling life."

Martin Cox //

Transcontinental Racer // Road.cc writer // Rapide Bikes RC4

"Insurance is a nasty word in our house, it’s like betting against yourself! Thankfully Bikmo Plus make covering my loved-ones both simple and easy to sort out. I can travel and know that with Bikmo Plus everything is sorted, whether I’m riding in the Peak’s or racing across Europe it’s one less thing to worry about, and that makes my riding that little bit more fun!"

Julia Hobson //

Professional MTB Rider & Guide // Loves Enduro // Juliana Bikes Roubion

"Super stoked to have joined the Bikmo Plus ambassador team this year. Bikmo Plus is uncomplicated, comprehensive and hassle-free insurance designed by riders, for riders, and provides cover for your bikes at home and away, as well as covering you and your steed when racing and travelling worldwide. An insurance company that understands proper bikes. I am glad that my Juliana Bicycles ROUBION is going to be insured by these guys on its 2015 adventures."

All your documents online with cloud based features

Store all your documents, receipts and images online for hassle free claims.

Take an image of your bike and receipt with your smartphone.

No need to wait on a call. All your policy documents and files are stored online for you to access 24/7.